Financial intelligence for Asia's healthcare markets
 
 
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Analysis: Stay ahead or be left behind

Joseph Soon, global digital director at Bupa, explains why industry players must stay agile in the market and act fast to take every opportunity the digital age has to offer.

The digital revolution has fundamentally transformed how we all live. We see a trend across all industries to go digital to address the big challenges and find new solutions. In a world facing enormous health challenges, digitisation is seen as the foundation for solving some of the most challenging health issues by offering smart and efficient services to meet increasingly high demands and expectations from users.

Around the world, digital technologies are transforming the healthcare industry with quality and personalised care, promoting wellness, reducing cost and improving productivity. The intersection of devices, data and algorithms and new healthcare techniques are changing the way healthcare is being delivered.

Hong Kong is still in its early stages of digital transformation, and ranked fourth in Asia, according to a 2016 report by the Economist Intelligence Unit. Despite the challenges of bringing about changes, the government and the healthcare industry is actively embracing technology. The ghas developed a territory-wide electronic health record sharing system to allow healthcare professionals from both the private and public sectors to access patients’ health records through a shared platform, which fosters closer public-private partnerships, enhancing resource sharing and allocation. Healthcare providers have also started leveraging technologies that make healthcare services more efficient, more reliable and more customer-centric.

Digitised operations enhance efficiency by streamlining clinical workflows, which makes the delivery of quality healthcare easier and more productive for staff. Electronic record systems and clinical databases simplify consultations and minimise duplication of procedures. They also facilitate better cross-disciplinary communication and coordination in the provision of care for complex conditions. 

Digital healthcare must be designed to exploit recent advances in computing technology. Smartphones could become advanced tools in the hands of thousands of patients and clinicians. Equipped with the right software, they could provide easy to use, out-of-the-box solutions to major medical challenges – preventing the over-prescription of medication, promoting patient self-care, introducing positive lifestyle changes and warning of the early signs of health problems. In Hong Kong, there are already health service providers that are examining how digital healthcare tools might make customers’ and patients’ lives easier. Quality HealthCare’s new mobile app offers innovative ways for people to see their doctor. Customers can make best use of their time by managing their appointment on their mobile, and interact with doctors via video consultation for certain services. They can also access their health records securely and safely.

Digitalised operations are bringing healthcare systems new standards of customer choice, personalisation, ease and availability, with the emphasis on the customer being greater than ever. An efficient healthcare system of the future will empower medical practitioners and patients. Therein lies the challenge for each industry player to stay agile in the ever changing healthcare market, acting fast to take every opportunity the digital age has to offer. It is in each company’s interests to either to stay ahead of the trend or to be left behind.

Posted on: 22/05/2018 UTC+08:00


News

SGX-listed Acromec, which designs and builds medical and sterile cleanrooms, has secured another contract in the healthcare sector valued at S$2.9 million (US$2.1 million). It is expected to be completed by the end of the year.
Sydney-based 1st Group, the Australian digital health, media and technology group, has appointed Richard Rogers as chief financial officer. He joins from Lenovo Australia & New Zealand.
Asia-focused market expansion services provider DKSH is to sell its healthcare business in China to Warburg Pincus for SFr100 million (US$100.7 million).
Summerset Group, New Zealand’s third-largest listed retirement village operator, has said that it expects underlying half year profits to jump between 21% and 26% to NZ$43 million (US$29.4 million) and NZ$45 million.
Patient flow management firm Jayex Healthcare has signed a binding licence agreement with medical cannabis company MediCann NZ under which it will be granted the exclusive use and application of its technologies in New Zealand in connection with their proposed sale and distribution of medical cannabis products in line with the expected deregulation in New Zealand of medical cannabis.
IDS Medical Systems Group, a leading medical supply-chain solutions company in Asia, and Tencent-backed We Doctor have formed idsMED WeDoctor China, the country’s first smart medical supply chain solutions and procurement company.
Australian medtech company Resonance Health has signed an alliance partner agreement with Blackford Analysis which grants it rights to integrate and combine Resonance Health products with, or sell and license Resonance Health products in connection with the host application.
Malaysian medical services company Adventa has scrapped plans to raise M$80.2 million (US$20.3 million) after Top Glove Corporation, the world’s largest rubber glove manufacturer, announced legal proceedings against its parent Adventa Capital and two of its directors.



Analysis

Ping An Healthcare and Technology, formerly known as Good Doctor, has signed contracts with nearly 200 large corporations, including Vanke, Greentown, Bank of China, China Telecom, China National Nuclear Power, Evergrande Group and provides services to nearly 1.5 million employees, covering 27 provinces, autonomous regions and municipalities.
Earlier this week, Cigna Corporation released the results of its 2018 Cigna 360° Well-Being Survey – Future Assured. The findings, which were tracked over a four year period, show rising awareness of the need to prepare for old age, which includes being continually active and financially independent. As a result, people are working harder today, and increasingly calling on employers to help in managing workplace stress.
Auckland-based ehealth software company Orion Health is to sell off two significant parts of its business to private equity technology investor Hg for NZ$225 million (US$150.7 million). The sale could revitalise a company that has struggled recently.
Aon’s inaugural Asia Healthcare Trends Report 2017/18 shows that although Hong Kong has a lower medical inflation rate than the average in APAC, it is the highest in Greater China.
Out of date and unsecure fax machines are still being used to share patient information between healthcare providers in Australia. Not only do fax machines cause frustration for healthcare providers trying to communicate with each other, they can also cause patient harm.
Health and well-being programmes are fragmented and do not meet the needs of stressed Asia workforces, finds Willis Towers Watson. By and large, employers in Asia still miss the mark when it comes to their health and well-being benefits, with many employees feeling that their needs are not met, according to research from the global advisory, broking and solutions company.
According to a survey of biopharma companies by L.E.K. Consulting, the majority of firms from Western Europe or the US are interested in China, specifically those at Phase 2 or later development.
Sara Jost, global healthcare industry lead at BlackBerry, explains that putting the systems and procedures in place to deliver a healthy and secure digital healthcare system will protect patient health information and support medical innovation.
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